Our Deployment Management service provides our most strategic customers with personalized technical account management during the implementation and deployment of FieldCenter and related products. At the start of the engagement, your team will be assigned an Account Manager to ensure that product implementation goes as smoothly as possible.

Implementation Planning
Your Account Manager will participate in the development of a customized deployment plan based on our best practices and standardized processes to ensure successful mobile operations.

Product Assistance
Receive help with forms design and application configuration for your specific needs. This may include services such as replicating your current paper forms in the FieldCenter software, or importing data such as user accounts or site data.

Successful Product Adoption
Your Account Manager will facilitate a proactive planning process to ensure successful internal adoption.

Customer Advocacy
Your Account Manager will serve as your advocate in all interactions with Cortex Software during product deployment and onward. If an issue should arise, he or she will initiate the escalation process to quickly and efficiently remedy the situation.

Complete Satisfaction
Your Account Manager will continue to follow up with you to ensure your complete satisfaction with Cortex Software products and services.